Thank you for visiting our site.

Please confirm the following contents when using overseas mail order.

1.Order on the website

Select what you want and add it to your cart if it is in stock
※ Please note that we will not accept
returns or exchanges of any items purchased from our web-store. 
※ Therefore, please double check your selected items
before placing your order. 

Enter customer information
-Your Name
-Shipping address
-Email address
-Phone Number

Please select EMS as the shipping method
※ The shipping fee may differ depending on the
weight of your shipment and delivery address.
※ We will inform you of the shipping fee with your invoice.

Please select "PAYPAL (overseas shipping)" as the payment method


2. Receive an email

We will send you an email regarding the total cost of your selected items
including the shipping fee with a bill of PayPal.


3. Pay by PayPal

We only accept payment through PayPal.
Please click the link in the email and complete your payment.
※ Please make sure your shipping address you provide us
matches the address that is stated on your PayPal account.
We may have to cancel or delay your shipment
for security reasons when there is a discrepancy.

※ Please be aware that certain items 
may be subject to additional custom duty fee.
After we have received your payment,
we will send the package within 2-3 business days.

4. Receive your order
You will receive a link to your e-mail
with the tracking number after the shipment has been made.
Shipment may take up to 3-10 days.

If you have any questions or concerns regarding to your order,
feel free to email us and we will get back to you immediately.

Thank you.

SHACKMAN
〒650-0010
MOTOMACHI ASOCIA 2F
3-15-2 Shimoyamatedori Chuo-ku,
Kobe-shi, Hyogo-ken JAPAN
TEL：+81-78-332-5054
HP：https://www.shackman-web.com
MAIL：info@shackman-web.com